Alabama Supreme Court Holds Insurer Not Liable for Malpractice of Retained Defense Counsel

In Lifestar Response of Alabama, Inc. v. Admiral Ins. Co., 2009 Ala. Lexis 39, Lifestar Response of Alabama, Inc. (“Lifestar”) brought a legal malpractice action against its defense lawyers and its insurer, Admiral Insurance Company (“Admiral”), for failing to have a default judgment set aside in the underlying action. Admiral had agreed to defend Lifestar under a reservation of rights. The primary question before the Court was whether Admiral could be held vicariously liable for the alleged negligence of defense counsel. Lifestar alleged Admiral had a duty to defend Lifestar in the underlying action and that Admiral retained defense counsel as Admiral’s agent to perform the defense obligation. (There was some dispute over whether Admiral first retained defense counsel or if Lifestar retained them and Admiral then agreed to pay their fees, but that did not appear relevant to the Court’s ultimate decision.) Lifestar essentially argued that Admiral breached its insurance contract by providing a substandard defense and that because defense counsel were agents of Admiral, defense counsel’s negligence and/or wantonness should be imputed to Admiral.

 

In making its decision, the Court noted that some jurisdictions have held that an insurer is not vicariously liable for the actions of insurer retained defense counsel, while other jurisdictions have held that the insurer is so liable. The Court then noted that where an insurer is defending under a reservation of rights, as here, the Court had previously adopted the enhanced good faith standard that the insurer and retained defense counsel must follow, as established by the Washington Supreme Court in Tank v. State Farm Fire & Casualty Co., 105 Wn.2d 381, 715 P.2d 1133 (1986). In this context, defense counsel represents only the insured, and not the insurer. Furthermore, Admiral would not control counsel’s professional judgment as that would be prevented by the attorney’s ethical obligation to the client, Lifestar. The Court further adopted the reasoning of Feliberty v. Damon, 72 N.Y.2d 112, 120, 527 N.E.2d 261, 265 (1988) that 1) the duty to defend is delegable by its very nature because insurers are not attorneys, 2) the paramount interest counsel represents is the insured’s, not the insurer’s, and 3) the insured’s remedy for defense counsel malpractice is an action against defense counsel. The Court then held that Admiral could not be vicariously liable for defense counsel’s alleged negligence or wantonness, further pointing out that “an insurance company is prohibited from practicing law and must rely on independent counsel to conduct litigation.”

Oregon's Court of Appeals Rules in Favor of Insured on Statute of Limitations Issue

In Pritchard v. Regence Bluecross Blueshield of Oregon, 2009 Or. App. LEXIS 51 (January 28, 2009), Oregon’s Court of Appeals reversed a trial court judgment that dismissed an insured’s claim as untimely. The Complaint, filed in December of 2006, alleged that the insurer, Regence Bluecross, breached its health insurance policy by unilaterally changing the terms of the policy in May of 1999 to cover the insured’s growth hormone medical treatments as a prescription drug benefit instead of as a major medical benefit. The change resulted in Regence Bluecross paying only 50% of the medication expense rather than the 80% it had been paying previously.

 

 

Regence Bluecross successfully argued to the trial court that the claim was barred by the six year statute of limitations, ORS 12.080, because any breach occurred in May of 1999 when the company first changed the amount of its payments. The insured argued on appeal that there were multiple breaches: one for every month when Regence Bluecross paid 50% rather than 80% of the medication costs. While conceding that the statute of limitations barred her claim with respect to deficient payments prior to December of 2000, the insured argued that the statute did not bar her claim with respect to deficient payments after that time. The Court of Appeals agreed with the insured. After acknowledging the general rule that “an insurance contract is breached when benefits are wrongfully denied by the insurer,” the Court ruled that “each wrongful denial of a claim for benefits constitutes a discrete act by the insurer that causes harm to the insured separate from and independent of the injuries caused by the denial of other claims, and accordingly, constitutes a discrete breach of the obligation to pay benefits under the policy.”

The effect of the Pritchard ruling extends beyond the health insurance context. Take, for example, a coverage dispute over pollution clean-up costs. If the insurer denies a claim outright, that denial date should control for purposes of calculating the statute of limitations. Because, as the Pritchard court commented, “an ongoing accrual of economic damages does not extend the statute of limitations to revive a stale claim,” it should not matter if the insured continues tendering new bills related to the same clean-up claim: the original denial date will continue to control. However, if the insurer accepts coverage but disputes the amount that should be paid, there will be a new statute of limitations date for each time the insured tenders an invoice and the insurer pays less than what the insured claims is due. According to the Pritchard court’s reasoning, it would not matter if the insurer clearly stated more than six years ago that it would only pay a certain portion of any invoices submitted. Instead, each disputed payment would trigger a new statute of limitations date.
 

Court Rejects "Rigid Approach;" Applies Limitation on Suits Clause as Written

In Fabozzi v. Lexington Insurance Company, 2009 U.S. Dist. LEXIS 1109, at ** 1-2 (2009), the Court upheld a limitations of suit clause while rejecting the insureds’ arguments that the limitation period “did not begin to run until all conditions precedent to recovery under the policy were satisfied,” and that the insurer should be estopped from asserting the limitations period because the insurer had repeatedly assured them that the claim would be paid.
 

In May of 2002, the insureds sought coverage under a policy’s “collapse” provision after they learned that “hidden decay” had progressed to such a point that their home was in danger of an imminent collapse. Fabozzi, 2009 U.S. Dist. LEXIS 1109, at *7. Lexington sent a representative to investigate the claim, and the insureds alleged that the representative had assured them that the claim was covered and would be paid. Id., at *8. However, about two weeks later, Lexington sent a letter to the insureds advising them that an investigation was being conducted and that the company was reserving all of its rights under the policy. Id. at **8-9. The insureds asserted that over the next two-and-a-half years they repeatedly contacted their insurance broker who continued to reassure them that “Lexington is a good company,” and the claim would be paid. Id., at **10-11.

 

In October of 2004, the insureds filed suit against Lexington, alleging that it breached the insurance contract by failing to pay the claim. Id., at *13. In response to Lexington’s argument that the suit was barred by the policy’s two-year limitation on suits clause, the insureds argued that the “two-year limitation period did not begin to run until July 2003, after the cause of damage was determined.” Id., at *14. The Court reviewed case law from 1856 through 2008 in an attempt to determine when the two-year period commenced running. The review included a 1992 case wherein a New York court had held that a similar limitation of suits clause “did not begin to run until the full extent of the loss was known.” Id., at *20. However, the Court found that in more recent cases, “New York courts appear to have abandoned the rigid approach that underlay the ancient cases … in favor of a more flexible approach that considers the plain meaning of the contractual language.” Id., at *21. Accordingly, the Court applied the limitation of suits clause according to its plain language and held that the claim was time-barred. Id., at *22.

 

With respect to the insureds’ estoppel argument, the Court held that the letter Lexington sent to its insureds about two weeks after the Lexington representative visited the insureds’ home, “undercut any assurances that [the insureds] may have previously received.” Id., at *8. Moreover, due in part to the insurance broker’s reference to Lexington as a third-party, the Court held that the insureds “either knew or should have known that [they] could not rely on assurances” from the broker. Id., at *25. At the very least, the Court noted, the insureds should have realized that the claim would not likely be paid when Lexington took one of the insured’s depositions, prior to the litigation and prior to expiration of the two-year limitation period, that included several questions “which suggested Lexington’s belief that [the insured] had not given prompt notification of the damage.” Id., at *26.

 

Ninth Circuit Upholds Punitive Damages Award Reduction, Agrees Evidence Such That Jury Could Have Found Insurer Acted With "Evil Mind"

In Leavey v. Unum Provident Corporation, 2008 U.S. App. LEXIS 2114 (9th Circuit October 6, 2008), the Ninth Circuit in an unpublished decision affirmed an Arizona federal trial court’s reduction of a jury’s $15 million punitive damage award to an insured to $3 million because $15 million was constitutionally excessive.

The court noted the trial court had reduced the insured’s non-economic compensatory damages from $4 million to $1.2 million, and agreed that a $3 million punitive damages award was more in line with Supreme Court precedent on punitive damages. While the Supreme Court has deliberately chosen not to impose a bright line ratio which a punitive damages award cannot exceed (State Farm v. Campbell, 538 U.S. 408, 426 (2003)), it recently held that “few awards exceeding a single digit ratio between punitive and compensatory damages, to a significant degree, will satisfy due process.” Exxon Shipping v. Baker, 554 U.S. ___, 128 Ct. 2605 (2008).

Further, the Ninth Circuit found that the jury’s $1 million award for the insured’s emotional distress, while “generous,” did not shock the conscience of the court; nor did the $200,000 awarded for the insured’s self-inflicted hand injury and relapse.

The insured in Leavey, a prescription drug addict attempting to rehabilitate himself, cut his hand to get prescription drugs and otherwise went into a downward spiral after the insurer wrote him terminating his benefits. He testified he was “devastated” upon receiving that letter, and for six months was anxious, confused and depressed, moving to a cheaper apartment to save money and looking without success for a new job. When the insurer said it was reinstating the insured’s benefits, the insured remained anxious because he thought the insurer might once again change its mind.

There was evidence the insurer knew the insured could not perform the duties of his occupation, but still subjected the insured to a roundtable review, for the sole purpose of closing his expensive claim; that the insurer sought to influence the opinions of the independent medical examiners hired to examine the insured; that it misrepresented the opinions of those independent medical examiners when it announced it was closing the insured’s claim; and that it knew the insured was a vulnerable individual who suffered from anxiety and depression and was recovering from a serious drug addiction and was at a high risk of relapse. Knowing all this, the insured still sent a letter to the insured wrongfully terminating his benefits. The court ruled a jury could have found the insurer acted to serve its own interests and consciously disregarded a substantial risk its conduct might significantly affect the rights of the insured, and that it acted not only in bad faith but also with an “evil mind,” such that punitive damages were appropriate.
 

Oregon Court of Appeals Decides ZRZ Realty Co. v. Beneficial Fire, et al.

 

In ZRZ Realty Co. v. Beneficial Fire, et al. (Or. Ct. App., Oct. 1, 2008), the Oregon Court of Appeals ruled on appeals brought by insureds, ZRZ Realty, Zidell Marine, and others (“Zidell”) and Lloyds of London (Lloyds”) regarding trial court rulings reached in 2002 and 2003.  The appeal concerned a wide range of issues including burden of proof, the definition of occurrence, availability of attorney fees, and allocation.  The Court’s primary holding was that since the insured had the burden of proving coverage, the insured had the burden of proving that the property damage was caused by an “unexpected and unintended” event when that language is used in the definition of occurrence. Oregon law had been clear that the burden was on the insured to prove coverage. Prior cases, however, seemed to not distinguish the unexpected and unintended requirement in the definition of occurrence with the exclusion for expected or intended injury.  The Court of Appeals clarified that the insured bears the burden of proving that the event was unexpected and unintended.  Since the trial court has placed the burden of proof on Lloyds, the Court remanded for a new trial.

 

In remanding for a new trial, the Court of Appeals also commented on several other issues, including that the definition of “fixed and moveable things” in a protection and indemnity policy does not include soil and river sediment.  The Court declined, however, to comment on allocation.  On cross-appeal, Zidell argued that the court applied the wrong allocation method based on Oregon statute and the Court’s decision in Cascade Corp. v. American Home Ins. Co., 206 Or. App. 1 (2006). The Court of Appeals declined to address the argument, waiting to see if it returned after remand. The Court of Appeals also reversed the trial court’s decision that led to the award of declaratory judgment attorney fees to Zidell.

 

Tenth Circuit Denies General Liability Insurance Coverage for False Billing Claims

In Zurich American Ins. Co. et al. v. O’Hara Regional Center for Rehabilitation, et al., 2008 U.S. App. LEXIS 12913 (10th Cir., June 18, 2008), the Tenth Circuit addressed the question of whether general liability insurance policies trigger a duty to defend false billing claims. The insured, O’Hara Regional Center for Rehabilitation (“O’Hara”) is a long-term care facility in Denver that was licensed by the State of Colorado to provide specialized nursing home care, and provided such care pursuant to agreements with the United States and the State of Colorado under the Medicare and Medicaid programs. After concluding that O’Hara submitted inflated invoices for patient services, the government sued O’Hara under the False Claims Act and state common law, alleging O’Hara “knowingly presented or caused to be presented claims for payment to the Medicare and Medicaid programs, for care, goods or services not rendered, that were inadequate or worthless, or that were rendered in violation of applicable statutes, regulations and guidelines with a nexus to payment.” The government further alleged that O’Hara “‘systematically and routinely understaffed [the facility]’ in violation of the provider agreements.” LEXIS p. 5. O’Hara tendered defense of the suit to its three liability carriers. Two accepted the defense under a reservation of rights, while the third simply denied coverage. Under Colorado law, the court was required to consider only the four corners of the underlying complaint in determining the duty to defend. “If the complaint ‘alleges any facts that might fall within the coverage of the policy,’ then the insurer has a duty to defend the insured.” LEXIS p. 12 (quoting Hecla Mining Co. v. New Hampshire Ins. Co., 811 P.2d 1083, 1089 (Colo. 1991)). The court found that the relevant coverage provisions under the general liability policies for all three insurers involved were roughly the same, providing coverage “where the insured causes injury by negligently (1) providing nursing or medical services or treatment; or (2) generally, providing professional services.” LEXIS p. 12.

O’Hara made primarily two arguments in support of its theory for professional services coverage: (1) “that the misconduct alleged by the government arose from O’Hara’s negligent design and implementation of health care practices ― namely, its failure to provide professionally adequate nursing or medical services.,” and (2) “that its billing practices pursuant to the Medicare and Medicaid provider agreements also constitute professional services covered by the policies.” LEXIS p. 10. The court found neither argument persuasive. As to the first argument, the court found that “The government’s injury was not caused by O’Hara’s failure to provide professional services, but instead resulted from O’Hara’s submission of false and fraudulent claims for reimbursement,” and that “the problem was not the actual level of services provided to O’Hara’s patients, but rather that O’Hara billed for services it did not provide ― namely, enhanced services.” Id. at 13-14.

Addressing the insured’s second argument, that its billing practices constituted professional services covered by the policies, the court found that the various policies used the terms “any service . . . of a professional nature,” “professional services,” and “professional health care services,” none of which were defined in the policies. The court then applied the following definition of professional services, which it found was most frequently relied on by the courts:
A ‘professional’ act or service is one arising out of a vocation, calling, occupation, or employment involving specialized knowledge, labor, or skill, and the labor or skill involved is predominantly mental or intellectual, rather than physical or manual.

LEXIS p. 22 (quoting Marx v. Hartford Acc. & Indem. Co., 183 Neb. 12, 157 N.W. 2d 870, 871-72 (Neb. 1968)). The court then found that “Although processing Medicare and Medicaid claims may be difficult and time consuming, the activity does not characterize a ‘professional service.’” LEXIS p. 23 The court further stated that “O’Hara’s billing practices are incidental to its business as an operator of a nursing facility. O’Hara’s failure to file accurate reimbursement claims with the government is not a failure to provide services in its professional capacity.” LEXIS p. 26.

In essence, the court rejected the insured’s multiple creative attempts to recharacterize allegations of fraudulent billing practices as the negligent provision of professional services within a general liability policy, and ruled that the insurers had no duty to defend or indemnify O’Hara. (Contrast the Washington Supreme Court’s decision in Woo v. Fireman’s Fund Ins. Co., 161 Wn.2d 43, 57, 164 P.3d 454 (2007), where the Court found that, for purposes of the duty to defend, the insertion of boar tusk flippers into an unconscious patient’s mouth and the taking of humiliating pictures “conceivably fell within the policy’s broad definition of the practice of dentistry.”)

Fees Incurred as Consequence of Joint Venture Agreement Not Covered; Joint Venture Not Named Insured

In Catholic Health Services of Long Island, Inc. v National Union Fire Ins. Co. of Pittsburgh, P.A. (NY App., 2nd Dept., Dec. 11, 2007), a New York appellate court has held that an insured health care provider is not entitled to coverage under its liability policy for legal fees it incurred in responding to investigative subpoenas issued upon a joint venture of which it was a member.

The insured and its subsidiaries, as well as several other hospitals, had entered into a joint venture agreement for the delivery of health care services. The agreement provided for the sharing of governance structure, clinical planning strategies, and financial risks; however, the joint venture was not itself a separate legal entity.

The claim arose when the joint venture was served with investigative subpoenas and interrogatories by state and federal agencies in connection with investigations into whether the activities of the joint venture and member hospitals had violated state and federal antitrust statutes.
The insured incurred substantial fees in responding to the subpoenas, and sought coverage under a not-for-profit insurance policy issued to it and its subsidiaries, contending that the subpoena and interrogatories were “claims” within the meaning of the policy. The policy provided coverage for “claims” against an “insured” for “wrongful acts.” A “claim” was defined as “a formal administrative or regulatory proceeding commenced by the filing of a notice of charges, formal investigative order or similar document.” A “wrongful act” was defined to a violation of the Sherman Antitrust Act or similar federal or state law. The carrier had denied coverage for the fees.

The court never reached the issue whether the investigative subpoenas constituted “claims” under the policy, concluding instead that there was no coverage because the joint venture was not itself a named insured on the policy. The court reasoned that because the joint venture was the designated recipient of the subpoena, and was the target of the investigation, the attorney’s fees and costs were incurred by the insured indirectly and “’solely by virtue of an independently imposed contractual obligation contained’ in the joint venture agreement to pay a share of the fees proportionate to its ownership interest.”

Can the court’s holding be reconciled with its findings? The court found that the subpoena sought material relevant to the activities of not only the joint venture, but the joint activities of the hospitals within the joint venture, including the inured. Moreover, the court found that the interrogatories defined joint venture broadly to include the insured. Finally, the court observed that the joint venture was not a separate legal entity.

It appears from these findings that the insured was as much a target of the investigation as the joint venture, and that the insured’s potential liability for violations of antitrust statutes was at least co-extensive with that of the venture. Therefore, the attorney’s fees and costs incurred by the insured in responding to the subpoena would have directly benefited the insured, not just the joint venture. Referring to the insuring agreement, these findings support the conclusion that a “claim” was made against the “insured” for “wrongful acts,” for which coverage was afforded under the policy.

The more interesting question, the answer to which might have justified the court's holding, is whether the investigative subpoenas and interrogatories were "claims," i.e., whether they constituted formal administrative or regulatory proceedings. This question was not addressed by the court.